Privacy Policy
Last Updated: July 3, 2026 • Version 2.1 (SaaS Grounded)
Full Transparency
We clearly specify which fields are cached locally versus synced securely to our Google Cloud Firestore servers.
Cloud Storage
All directory profiles, reservation logs, and client messages are protected via real-time Firebase Security Rules.
AI Grounding Safety
When using Gemini integrations, query prompts are anchored strictly inside your specified business facts without training external models.
Information We Collect
To operate the Fastek platform effectively, provide reservation workflows, and power AI receptionists, we collect several categories of information:
- Business Listing Metadata: Name, address, phone number, working hours, services catalogue, and price points supplied by page owners.
- Reservation & Bookings Logs: Client name, client contact number, scheduled timestamp, special notes, and booking reference IDs.
- Contact Form Inquiries: Secure message content, submitter's email address, custom subject lines, and recipient routing details (sent to
maharaniranch@gmail.com). - Security Credentials: Firebase Authentication tokens, verified account identifiers, and session states.
How We Use Your Information
We process information in strict alignment with operational intent. Your data is used exclusively for the following purposes:
AI Receptionist Grounding
We supply your business details inside local context payloads so the server-side Gemini system can answer customer queries accurately.
Automated Inquiry Routing
Contact forms are processed instantly, dispatched to target mailboxes, and logged as persistent notifications inside your partner terminal.
Security, Storage, & Architecture
Our full-stack architecture is designed with high-grade safety benchmarks:
Real-time Firebase Rules Enforcement
All reads and writes on database paths like /contact_messages are managed by granular server rules.
No Client-Side Secret Exposure
All Gemini API queries are resolved within protected server-side endpoints. Private API keys are never exposed in the browser DOM or console logs.
Local Cache Backups
Temporary data states, active listing views, and theme preferences are cached in standard localStorage for quick, offline-ready responsive paint.
Your Control & Choice
We respect your right to control information. You can easily execute the following actions directly from the partner panel or browser:
Clearing Your Browser Cache
If you have added unregistered, local-first mock business configurations, these reside strictly in your browser. Clearing your cookies or standard site cache will remove those temporary listing assets immediately.
Questions & Data Inquiries
For security compliance, data extraction requests, deletion demands, or billing alignment, please route your requests directly to our primary address:
Primary Operations Contact
maharaniranch@gmail.comBy continuing to browse this site, you agree to our cloud facts and AI reception caching.